Innovation

In a fast-moving business climate, innovation is the life-blood of business.

Products & Services Matching Market Needs -- Timely and reliable feedback from markets is needed in order to maximise the acceptance of products and services. Because eBusiness can be used to reach into the customer's world providing a valuable channel to each customer, it can be used to provide the needed information to drive the innovation for evolving existing products and services.

New Combinations of Products & Services -- By enabling the support of business partnerships at the system level, eBusiness significantly increases the potential for new combinations of hybrid products and services. Businesses are able to disaggregate their products and services into small building block components that can be reaggregated across partnerships into new products and services.

New Avenues for Innovation -- By establishing a persistent channel to the customer, eBusiness can be used to innovate and market new add-on products and services.

System Services -- Finally, an eBusiness infrastructure can itself become a source of revenues. Both specific and general functionality can be identified that could be of value to other businesses. Using standardised eBusiness technologies (e.g., Web Services) this functionality can be wrapped as a service and offered over the Internet.